At Overlook Cafe, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application or website to place orders for food pickup.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information
- Full name
- Email address
- Phone number
- Payment information (processed through secure third-party gateways; we do not store your card data)
b. Usage Data
- Order history
- Device id
c. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience and analyze app or site usage.
2. How We Use Your Information
We use your data for the following purposes:
- To process and manage your food orders
- To contact you regarding your order or account
- To improve app and website functionality
- To send occasional promotional offers
- To ensure security and prevent fraud
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Our payment processing partners
- Service providers assisting with technical support
- Legal authorities if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your data. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your information.
5. Your Rights
Depending on your location, you may have the right to:
- Access or update your personal data
- Request deletion of your data
- Withdraw consent to data processing
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at +1 (513) 569-1466.
6. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Overlook Cafe
Phone: +1 (513) 569-1466
Address: 3520 Central Pkwy, Cincinnati, OH 45223
